System Reboots

DirectDemocracyS.

The special security group, in cooperation with all special groups, with specialist groups, and with all involved groups, communicates some security measures.

Maintenance and reboot of our systems.

Every day, at 07:00 (GMT+1), London time (Greenwich), for about 15-20 minutes, and once a week, on variable days, for about 60 minutes, all our computer systems will be rebooted, to make effective, all our security measures, for maintenance, and to increase the power and space, of our web servers. Obviously, based on your time zone, the start time of these maintenance and security activities, will be modified, taking into account the London time.

Explanation in a nutshell.

It will not be possible to use our online platforms, at this time, for the duration of the restart, therefore, we advise everyone, not to carry out important online activities, on our websites, for the duration of the interruption of our service.

Effects for our visitors.

If you were reading an informational article, you can continue reading, and you will not notice anything, but if you click on any link, internal to our platforms, from our web pages, or from outside our system, these links will not work, and will give you an error message, for the duration of the reboot of our computer systems. After the reboot, everything will work, exactly as before.

Helpful tips.

Before, during, and for a few minutes, even immediately after the restart of our web servers, you will not be able to carry out any activity on our platforms, therefore we advise you not to start, not to continue (but save and continue later), or not to plan, any type of important activity (filling out forms, registering, conferences, video calls, virtual meetings, and other activities), from 07.00 (GMT+1), London time (Greenwich), for about 15-20 minutes, and once a week, on variable days, for about 60 minutes. Obviously, based on your time zone, the start time of these maintenance and security activities will be modified, taking into account London time.

Variable duration.

The reboot of our computer systems and web servers lasts for a variable period, from a few minutes (usually about 5-10 minutes), up to a maximum of 15-20 minutes. Once a week, the interruption can last up to an hour, when security and maintenance activities are more numerous.

Effects for those in our system.

In addition to the very small inconveniences , specified above, it may be necessary to re-enter our website, which you were using before the interruption. To do so, as always, use the login form, entering the necessary data: username, password, 2-factor authentication, on some of our websites, instead of the username, you must enter the email address, on other websites instead, you access directly, with a security key "-passkey-".

Other helpful tips.

For anyone working in our system, it is always recommended to keep a copy of any documents, forms, images, or other files used in our system in a safe place.

For those who contact us from outside, please always use, and exclusively, our contact forms appropriate to your needs, always sending a copy of the contact form, even to yourself, by checking the box (send a copy to yourself), before sending the form, and keeping a file with the content of your contact, and our response.

Reason for these interruptions.

All our security groups, divided into types, categories, and subgroups, work 24/7 to prevent any possible problem, ensuring all the best, updated, and innovative security measures.

All our management, verification and update groups of our computer systems and web servers work 24 hours a day, 7 days a week, to prevent any possible problem, ensuring perfect functioning of our entire system.

Once a day, we need to power cycle all our systems, to realign their web servers: the main one, the secondary one, and the 3 backup web servers. Once a week, we add space, and memory, to our computer systems, for example, to be able to welcome new users, or to ensure all the potential needed, to do a great job.

Are they really necessary, and why don't others do them?

In our system, we never say anything, and we never do anything, that is not necessary, so these activities are part of our working method, and are compliant with our rules. All the others, with different methodologies, schedules, and rules, do more or less the same things. It often happens that even very important and famous platforms are unreachable, for variable periods of time.

If I make financial transactions, or if I sign contracts, or if I do important activities, do I lose my money and my job?

No one has ever lost, and will never lose money, due to this type of interruption, as long as you take this warning into account, and act accordingly. To be safe, do not send money, internally , and externally, a few minutes before, and a few minutes after, each reboot. If an operation has been finalized, before the reboot, of course, the effects will be visible after the reboot. If an operation has not been finalized, before the reboot, there will be no effects, even after, and you will have to check, and if necessary, after checking carefully, you will have to repeat the operation. Our support groups are active to help anyone, to solve even the smallest problem, to ensure everyone safety, order, and perfectly functioning services.

Conclusion.

Most of the time, you will not even notice these important reboots of our systems, but to prevent any possible problems, and the loss of your precious work, we recommend that you do not perform these activities, from 07:00 (GMT+1), London time (Greenwich), for about 15-20 minutes, and once a week, on variable days, for about 60 minutes. Obviously, based on your time zone, the start time, and the end time, of these maintenance and security activities, will be modified, taking into account the London time.

To get all the information, contact our reboot management and verification group, through this contact form, at this link:

https://contacts.directdemocracys.org/contacts/specials-groups/administration-groups/restart-management-and-verification-group